FREE STANDARD U.S. SHIPPING on all orders until 11/01/2020 - No code needed!

Customer Care

Shipping

Itsy Bitty provides free standard shipping (in the United States) on orders equal to and greater than $35 (before tax). Express delivery is available at an additional charge.  

As a reminder - Don't forget to carefully review your shipping information before placing your order.

Please note that on occasion, such as during holiday rush and large sales events, there may be a slight delay in processing time. Your business is important to us, and we make every effort to process your order as quickly as possible.

Returns & Exchanges

Itsy Bitty is proud to stand behind our products 100%. Should you need to return an item, please notify us within 45 days of purchase. You can contact us by emailing customercare@itsybitty.com with your order number. Itsy Bitty will provide a return form. We will gladly accept unwashed and unused products with tags attached. 

Please note that Itsy Bitty does not incur the cost of shipping a returned item. When returning an Itsy Bitty item, we strongly recommend using a method that allows package tracking. We are not responsible for items lost in transit.

Contact Us

Please email us anytime at customercare@itsybitty.com.